Privacy Policy

Last updated: November 2025

Our Commitment to Your Privacy

At SafeGuard Pro, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services. We are committed to maintaining the highest standards of data protection and transparency.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us through the channels provided at the end of this document.

Information We Collect

Personal Information

When you interact with our services, we may collect the following types of personal information:

  • Contact details including name, email address, and phone number when you submit inquiry forms
  • Service location information and property details when you request sanitization services
  • Communication preferences and history of interactions with our team
  • Payment information for service transactions (processed securely through third-party providers)

Technical Information

We automatically collect certain information when you visit our website:

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website and search terms that led you to our site
  • Cookie data and tracking information (see our Cookie Policy for details)

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

To provide, maintain, and improve our sanitization services, including scheduling appointments, processing service requests, and delivering customer support.

Communication

To respond to inquiries, send service updates, provide appointment confirmations, and share relevant information about our services that may interest you.

Website Improvement

To analyze website usage, understand user preferences, and enhance the functionality and user experience of our platform.

Marketing and Analytics

To conduct market research, analyze trends, and send marketing communications (only with your consent). You can opt out of marketing communications at any time.

Legal Compliance

To comply with legal obligations, prevent fraud, protect our rights, and ensure the safety and security of our services and users.

Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, and providing services (such as payment processors, analytics providers, and marketing platforms)
  • Legal Requirements: When required by law, court order, or government regulation, or when necessary to protect our rights, property, or safety
  • Business Transfers: In connection with any merger, sale, or transfer of our business or assets

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information and use it only for the purposes we specify.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Encryption

Data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.

Access Controls

Strict access controls limit data access to authorized personnel only, on a need-to-know basis.

Regular Monitoring

We continuously monitor our systems for potential vulnerabilities and security threats.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry best practices.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly in accordance with applicable data protection laws.

Your Data Protection Rights

Under applicable data protection laws, you have the following rights:

Right to Access

You have the right to request copies of your personal information that we hold.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete information.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you.

Right to Object

You have the right to object to the processing of your personal data for certain purposes, including direct marketing.

Right to Withdraw Consent

Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us through our contact form. We will respond to your request within the timeframes required by applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.