Terms of Service
Last updated: November 2025
Introduction
Welcome to SafeGuard Pro. These Terms of Service govern your use of our website and professional sanitization services. By accessing our website or using our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
Service Usage Terms
Acceptable Use Policy
When using our services and website, you agree to:
- Provide accurate, current, and complete information when requesting services or communicating with our team
- Use our services solely for lawful purposes and in compliance with all applicable laws and regulations
- Respect the intellectual property rights of SafeGuard Pro and third parties
- Not interfere with or disrupt the operation of our website or services
Prohibited Activities
You are prohibited from:
- Using our services for any illegal or unauthorized purpose
- Attempting to gain unauthorized access to our systems or networks
- Transmitting viruses, malware, or any harmful code
- Engaging in any activity that could damage our reputation or interfere with other users
Service Access Requirements
To access our services, you must:
- Be at least 18 years of age or have parental/guardian consent
- Have the legal capacity to enter into binding agreements
- Provide access to the property requiring sanitization services at scheduled times
Service Delivery and Scheduling
Appointment Scheduling
Services are provided by appointment only. We will make reasonable efforts to accommodate your preferred schedule. Changes or cancellations must be communicated at least 24 hours in advance to avoid potential fees.
Service Performance
We will perform all services with professional care using hospital-grade products and certified protocols. Service completion time may vary based on property size and specific requirements.
Access Requirements
You must provide safe and reasonable access to all areas requiring sanitization. You are responsible for securing pets and removing any valuable or sensitive items from service areas.
Service Modifications
We reserve the right to modify service offerings, pricing, and scheduling based on operational requirements. Significant changes will be communicated in advance when possible.
Payment Terms
Payment is required for all services rendered according to the terms agreed upon during booking.
- Pricing: Service prices are quoted in Indian Rupees and are subject to change without notice. The price agreed upon at booking is honored for that specific service.
- Payment Methods: We accept various payment methods including cash, bank transfer, and digital payment platforms. Payment terms will be communicated during booking.
- Late Payment: Failure to pay for services may result in suspension of future services and potential legal action for debt collection.
- Refunds: Refund requests are evaluated on a case-by-case basis and must be submitted within 7 days of service completion with valid justification.
Service Availability and Limitations
Geographic Service Area
Our services are currently available in select regions across India. Service availability may vary by location and is subject to operational capacity.
Service Interruptions
We may temporarily suspend or restrict access to services for maintenance, upgrades, or unforeseen circumstances. We are not liable for any inconvenience caused by service interruptions.
Website Availability
While we strive to maintain continuous website availability, we do not guarantee uninterrupted access. Technical issues or maintenance may occasionally affect website functionality.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Existing service commitments will be honored according to agreed terms.
Intellectual Property Rights
Content Ownership
All content on this website, including text, graphics, logos, images, and software, is the property of SafeGuard Pro or its licensors and is protected by intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works without our express written permission.
Trademarks
SafeGuard Pro and related marks are trademarks of our company. Use of these trademarks without authorization is prohibited.
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- • Warranties of merchantability or fitness for a particular purpose
- • Warranties regarding accuracy, completeness, or reliability of content
- • Warranties that services will be uninterrupted or error-free
While we strive to provide high-quality services, we cannot guarantee specific outcomes or complete elimination of all pathogens.
Limitation of Liability
To the maximum extent permitted by law, SafeGuard Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use or inability to use our services
- Any errors or omissions in content or information
- Loss of business, revenue, or profits
- Any action taken in reliance on information provided on our website
Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless SafeGuard Pro, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Governing Law and Dispute Resolution
Applicable Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Jurisdiction
Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
Dispute Resolution
We encourage you to contact us first to resolve any disputes informally. If informal resolution is unsuccessful, disputes may be resolved through formal legal proceedings.
Severability and Waiver
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
We encourage you to review these Terms periodically to stay informed of any updates.